Privacy Policy
Your privacy matters to us. This policy explains what information we collect when you browse, purchase, or use our Framer templates, and how we handle it.
Last updated: July 5, 2026
1. Information We Collect
We collect information you provide directly, such as your name and email address when you create an account, purchase a template, subscribe to our newsletter, or contact support. We also automatically collect certain technical data, including your IP address, browser type, device information, and pages visited, to keep the site secure and improve your experience.
2. How We Use Your Information
We use your information to process purchases and deliver template files, provide customer support, send transactional emails such as receipts and download links, share product updates you have opted into, and analyze aggregate usage so we can improve our templates and website. We never sell your personal data to third parties.
3. Payments
All payments are processed by trusted third-party payment providers. We never store your full credit card details on our servers. Payment processors handle your billing information under their own privacy policies, and we only receive confirmation of your purchase along with basic order details.
4. Cookies & Analytics
We use cookies and similar technologies to remember your preferences, keep you signed in, and understand how visitors use our site through privacy-friendly analytics. You can disable cookies in your browser settings, though some features of the site may not function properly without them.
5. Sharing With Third Parties
We share data only with service providers that help us operate the business, such as payment processors, email delivery services, and hosting platforms. These providers are contractually required to protect your data and may only use it to provide services on our behalf. We may also disclose information if required by law.
6. Data Retention & Security
We retain your account and order information for as long as needed to provide our services and meet legal obligations. We use industry-standard security measures, including encryption in transit, to protect your data. No method of transmission over the internet is completely secure, but we work continuously to safeguard your information.
7. Your Rights
Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us through our contact page and we will respond within 30 days.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, reach out through our contact page and we’ll be happy to help.